Platform and Volunteers

This event was organized under Roxy Foundation’s Roxy-LINK, which functions as an open platform connecting volunteers with communities in need. For this program, we recruited high school student volunteers entirely online. The team included five students from across Shanghai: two from schools in Pudong, one from Huangpu, one from Jing’an, and one from Hongkou. Their diverse backgrounds reflect the Foundation’s ability to mobilize young people from different districts and unite them under one mission: bridging the digital divide.

Partner Organization

The program was held in collaboration with the Jinqiao Senior Service Center, which hosted the event and brought together 50 seniors eager to learn new digital skills.

Program Flow

The 90-minute session was divided into two parts:

• First 30 minutes: Structured Instruction Volunteers introduced seniors to practical digital skills that go beyond the basics of messaging or making phone calls. The training focused on real-life applications, including how to book and pay for hospital appointments online, recharge public transportation cards, hail a ride with mobile apps, unlock shared bikes, purchase groceries through platforms like Dingdong Maicai, and shop online with confidence—including how to request returns when necessary.
• Next 60 minutes: Interactive Practice and Challenges Seniors practiced these skills with hands-on guidance from volunteers. To make learning engaging, we introduced small challenges—for example, “Search for a recipe on Xiaohongshu (Little Red Book) and explain how to cook it.” Those who completed the task quickly and accurately received small prizes. This interactive format made the session lively and ensured seniors could immediately apply what they learned.

Outcomes and Impact

By the end of the event, many seniors had not only acquired specific digital skills but also gained a renewed sense of independence. Several participants successfully booked hospital appointments online for the first time, others learned how to recharge their transportation cards or use ride-hailing services without outside help, and some were able to find and share recipes through LittleRedBook.

The core achievement was not just skill transfer, but empowerment. Instead of relying on their children to perform these tasks, seniors now feel capable of navigating the digital world themselves. This independence is crucial for maintaining dignity and autonomy in daily life, while also opening new doors to convenience and connection in the digital era.

Through this initiative, Roxy-LINK demonstrated how digital education can empower seniors to live more self-sufficiently, ensuring they are not left behind as society continues to move online.

Roxy-LINK赋能：
长者数字新生活

平台与志愿者

本次活动由 Roxy-LINK 发起与组织。作为一个开放的公益平台，我们通过网络招募志愿者，吸引了来自上海不同区域的高中生加入：两位来自浦东，另外两位分别来自黄浦与静安，还有一位来自虹口。不同学校、不同背景的学生在Roxy Foundation的平台下汇聚在一起，共同投身公益实践。这不仅体现了平台在青少年群体中的号召力，也展示了Roxy Foundation作为公益枢纽的跨区域动员能力。

合作单位

此次活动的合作方是 金桥社区老年活动中心。中心为活动提供了场地与支持，让学生志愿者能够直接面对社区的老年群体，帮助他们提升数字技能，打破“智能鸿沟”。

活动时间与流程

本次活动共有 50位老人到场参加，整体时长约一个半小时：

• 前30分钟：统一讲解 志愿者为所有老人进行集中介绍，围绕数字生活中的高频场景进行演示，如医院挂号与缴费、公交卡充值、网约车打车、共享单车扫码、网购下单、小红书搜索菜谱等。重点在于展示这些应用如何直接服务老年人的日常需求。
• 后60分钟：互动练习与答题挑战 老人们分散练习，志愿者一对一或一对多地进行辅导。现场还设置了互动题目，例如“请在小红书上搜索一道自己想吃的菜，并告诉大家如何做”，谁能搜索得快又准，就能获得小礼品奖励。这样的互动不仅增加了趣味性，也让老人们在实操中加深了记忆。

活动成果与意义

通过这次活动，许多老人首次掌握了与日常生活紧密相关的数字技能：有人能够独立完成挂号和缴费流程，有人学会了如何充值公交卡并使用扫码乘车，有人成功在小红书上找到了家乡菜谱并分享给大家。

这种“即时见效”的体验让老人们感受到的不仅是学习的乐趣，更是一种 自我效能感的提升。他们意识到，自己完全可以主动使用数字工具去解决问题、获取资源，而不是被动依赖家人或他人。

对志愿者来说，这也是一次深刻的代际交流：从单向“帮助”，转变为“赋能与陪伴”。在场的50位老人从活动中带走的，不只是技能，更是一种 数字时代的参与感和自信心。